Public Speaking and Presentation Skills

Delivering Success

Course objectives

  • Master the keys to successful public speaking

What is a good speaker? Understand the keys to successful delivery

  • Power vs. Authority vs. Charisma
  • How to deal with stage fright and rein in your emotions
  • Eight keys to public speaking:
    • Physical and mental relaxation
    • Start strong…and close stronger
    • Global visual attention
    • Connect with the audience - Tell a story!
    • Voice tool: Projection, Rhythm, Volume and Modulation
    • Speech: Concise and colourful - Factual, Conceptual, Emotional
    • Active listening
    • Developing your own style

Analyze your strengths and weaknesses. Understanding your personal style

  • Video exercise: 5 minutes presentation
    • Feedback from the group
  • SWOT analysis
    • What is your perception of your qualities / weaknesses in communication?
    • Are you aware of the opportunities and threats you are faced with?
  • Your communication style: Bolton and Bolton Social Styles Questionnaire
    • Determine your communication style and identify that of your customers
    • Are you compatible, if not how to adapt?

Customised approach: Select your training exercises

  • 4 Steps Reading Exercise
  • Understand the power of silence
  • Understand the power of gestures
  • Using the 4 tools of the trade: Gestures, Eye Contact, Pauses, Enthousiasm

The art of speech making: If you fail to plan, you plan to fail !

  • Method of preparation MindMap
    • Attention Grabber, Action driven conclusion
  • Structure: AIDA - Past, Present, Future - Problem, Cause, Solution..

Video Exercise: Deliver an engaging point of view in front of the group. Personalised feedback with the group

Facing the audience - Objections handling

  • Everything can be resolved in communication
  • Types of objections
  • What are you afraid of?
  • Active listening - Use Customers Own Words
  • Right here and right now: how to identify influencing techniques
  • Words to avoid
  • LAPACTA: Listen, Acknowledge, Probe, Answer, Check, Thank, Ask for the business

Video Exercise: Deliver the same engaging point of view as previously in front of a challenging audience - Personalised feedback with the group


  • What are the three points that you will work on as a priority and implement tomorrow?

Participants will use video media from the area of politics and business as material for analyzing the characteristics of professional speakers and the techniques they use

Oscar Relier

Oscar Relier

Oscar has worked in corporate finance and trading room for SBC Warburg, UBS and Deutsche Bank. He masters the mechanism, use and pricing of derivatives. Also trained in behavioral techniques, he designs and conducts training on public presentation and on the issues of communication and management.

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