General Terms and Conditions of Sale

On the inter-company catalogue seminars organized by Bärchen

1. A registration confirmation notice will be returned to you before the beginning of the training session.

2. The number of participants for each session is limited to 8 people. According to the number and the profile of the registered participants, Bärchen reserves the right to adapt the training in order to better respond to the participant's needs.

3. In case of any cancellation of less than 15 days before the beginning of the training session, subscription fees will be entirely due.

4. All our prices are displayed in pre-tax amount and must be increased by the applicable VAT rate.

On the registration to the exam certified by the AMF and the products and services for the exam preparation

Preamble

Website ownership: www.barchen.fr is the property of Bärchen in its entirety, and all related rights. Any reproduction, in whole or in part is prohibited, excluding a prior express authorization made by the publisher Bärchen.

These general conditions of sale apply exclusively between the publisher Bärchen and anyone visiting or making a purchase via the site www.barchen.fr/en.

Any user can read the General Conditions on www.barchen.fr/en site.

The present general conditions of sale apply to products and services for the preparation to the exam certified by the AMF, under the application of the article 313-7-3 and its general regulation and the registration to the Bärchen’s AMF certification exam under the number C3, certification received on the 22nd of march 2010.

The present general conditions of sale may be amended anytime by the publisher Bärchen, without notice. The applicable conditions will be those posted on the website at the time of the order validation. Clicking on the specific button “I accept the general conditions of sale » means that you have read and you accept these Terms and Conditions. The client agrees to have acknowledged, before placing orders, the General Conditions of sale stated on this screen and expressly accept them without reservation.

Article 1 : Scope

These Terms and Conditions govern the relationship between:

On one hand, Bärchen, 29 rue de Trévise 75009 Paris, France, owner of the online sales website www.barchen.fr/en and on the other hand all final purchasers, private or professional, as part of a distance selling system. Consequently, any order implies the acceptance of these Terms and Conditions.

Bärchen is represented by Eric Normand, acting as its manager.

Article 2 : Buyer’s Acceptance

VALIDATION IS EQUIVALENT TO ELECTRONIC SIGNATURE

By clicking on the « send » button after the order process, these Terms of Sale and the prices are agreed and accepted by the purchaser, who declares and admit having a perfect knowledge, and gives up, thereby to invoke any contradictory document, including its own terms of purchase, the current purchase involving acceptance of these Terms and Conditions. The data recorded by Bärchen constitute the proof for all transactions made by Bärchen and its clients.

Article 3 : Orders

The automatic registration systems are considered as proof of the nature and content of the order. Bärchen confirms the acceptance of the purchase order to the e-mail address that he or she will use. The sale is concluded as soon as Bärchen validates the payment of the order, that is from the validation date of the payment for the orders paid online by credit card or from the date of reception of the payment made by check or wire.

Bärchen reserves the right to cancel any order from a customer with whom there is a dispute on the payment of a previous order.

You can place your orders by:

  • Internet : http://www.barchen.fr/en
  • Mail : Bärchen 29 rue de Trévise 75009 - FRANCE
  • Phone : +33 (0)1.40.33.92.92
  • Fax: +33 (0)1.40.33.17.19

Article 4 : Price

Prices for the AMF certification exam preparation are displayed in euros all taxes included, excluding shipping fees. Bärchen reserves the right to change its prices at any time but the products and services will be charged on the basis of the prices displayed on the site at the time of orders entry.

Book prices are established in strict compliance with the law Lang 81-766 of 10th of august 1981. Price is payable in full in one payment on the order entry. All orders are invoiced in euros and payable in euros.

Article 5 : Shipping fees

Sending the book « Réussir l’examen certifié AMF » implies the payment of shipping fees in addition to the price displayed. Shipping fees are fixed at 6 € all taxes included for deliveries in metropolitan France, Monaco and Andorra.

Shipping fees for other geographic areas are the following :

  • To Overseas Zone 1: 16 € TTC
  • To Overseas Zone 2: 28 € TTC

· To the EU and Switzerland : 9 € TTC

· To the rest of the world : 13 € TTC

Article 6 : Payment

There are three ways of payment:

1) Payment by Credit Card (Visa Card, Eurocard/Mastercard) marked CB, online.

The system allows you to pay via a bank server in a secure environment (https). Your Card number is thus directed to the servers of the bank, your payment is made directly to a bank on a secure environment without going through the server of the boutique, so the payment is even more secured as your credit card number is only known by our banking partner. The order will be automatically canceled and the customer notified by email in event that the payment centers refuse give their agreement.

Bärchen has set up a complimentary verification and request process to ask the client for further information, intended to ensure that the user of the card is its owner. The implementation of this procedure, which cannot be regarded as a guarantee against any fraudulent use of the credit card, neither engage the responsibility of Bärchen, delays the validation of the payment until the end of the verification procedure. It may lead to the cancellation of the order.

The suggested payment form during the order entry (input secured by SSL encryption on at least 48-bit), ask the card holder the type of card, the card number without spaces between numbers, the control number (at the back of the card) and the date of validity.

2) By wire. Bank account details:

BARCHEN SARL
Address : BNP Paribas Paris Montholon (00777)
Account in Euros
Account holder:

· Address : 2 rue Pierre Sémard 75009 Paris

· RIB : 30004 00777 00010072690 88

· IBAN : FR76 3000 4007 7700 0100 7269 088

· BIC: BNPAFRPPPGN

Bärchen reserves the right to suspend the payment by credit card temporarily or permanently without having to give any justification.

3) By check in euros, compensated by a French bank, payable to "Bärchen".

Choose « pay by check » in the ordering process and follow the instructions.

You must send your printed order form and your check to the following address:

Bärchen, 29 rue de Trévise, 75009 PARIS - FRANCE

If the buyer chooses to pay by check or wire, the order will be processed upon receipt of the letter and the time be lengthened accordingly. Orders with check or wire are only effective upon receipt of payment.

Article 7 : Delivery of products

7.1 Place of delivery

Products purchased on www.barchen.fr/en are delivered to the shipping address provided by the buyer during the ordering process.

7.2 Period

Orders delivery is carried out by service providers independent from Bärchen and in the time fixed by these handlers. Bärchen is not held liable for any late delivery. If you choose to pay by check or wire, the order will be processed upon receipt of payment. Bärchen reserves the right to split shipments. The participation to the fees for processing and shipping will be charged in this case for only one shipment.

Article 8 : Warranty - Returns – Refund of Products

8.1 Withdrawal

The buyer has a legal right of withdrawal for a period of 14 calendar days (including holidays) after receipt of an access code to return the product that does not suit him. If the deadline expired on a Saturday, Sunday or a public holiday or a day-off, it is extended to the next business day.

Shipping fees and return are in the charge of the purchaser except for defective products. Only the price of the returned products will be refunded. This right of return will only be accepted for complete products in their original state (packaging) with a copy of the purchase invoice.

Items returned incomplete, damaged or soiled by the Customer are not returnable or refundable.

No claims will be accepted for any failure to comply with these formalities.

8.2 Warranty and refund

In case of manifest error between the characteristics of the product and its presentation and / or conditions of sale, Bärchen does not assume any liability.

Bärchen will, in any event, be released from its obligation to ship in case of:

· Occurrence of an event of force majeure, such as war, riots, fire, strikes, accidents and other emergencies or impossibility to obtain supply.

· Non- performance by the customer of any of its obligations (payment, accuracy of information provided by the customer such as the delivery address…)

In any event, the customer benefits from the legal guarantee against hidden defects (Art.1626 and following of the French Code Civil).

On the condition that the buyer provides proof of the hidden defect, the seller must legally repair all the consequences (art.1641and following of the French Code Civil).

Returns must be sent to: Bärchen, 29 rue de Trévise 75009 PARIS - FRANCE

Bärchen will reimburse the customer in less than or equal to 30 days after receipt of goods by him immediately.

Reimbursement will be made at the discretion of Bärchen on the customer’s bank account or by check sent to the client who made the order and to the indicated billing address.

Article 9 : Transfer of ownership – transfer of risks of products

The transfer of ownership of the goods to the purchaser shall be made only after full payment of the price by the latter, regardless of the date of delivery of the products.

The transfer of risk of loss or of damage of products will be made upon delivery and acceptance of the products by the purchaser, by signing a delivery order for large orders.

Article 10 : Delivery of online training services

10.1 Delivery of online training services

Access to the online training services comes in the form of an individual and personal code issued by Bärchen by an email upon receipt of payment.

This code gives access to the dedicated interface on the www.barchen.fr website through which the client will have access to all the training services available, depending on the rights acquired by their subscription.

This code is individual and personal, it is attached to an individual customer meeting with the information requested during the registration to this service. Access to the online training service cannot be sold even free of charge to any person other than the person corresponding to this information. Bärchen reserves the right to suspend the delivery of the online training service if this rule was violated.

The online training service is accessible through Firefox, Safari, Internet Explorer or other and a standard web browser. It does not require installation of additional software. Bärchen assists by telephone and e-mail to any client using this service (01.40.33.92.92, seminars@barchen.fr)

10.2 Delivery of the access code

The delivery of the access code is performed by Bärchen within one or two business days upon receipt of payment. This period is indicative and may be extended without justification required to Bärchen.

In any event, the order will be processed upon receipt of payment which may extend the deadline if you choose to pay by check or bank transfer.

Article 11: Warranty - reimbursement of online training services

11.1 : Withdrawal

The buyer has a legal right of withdrawal for a period of 14 calendar days (including holidays) from the date of the reception, to notify for the withdrawal by mail, email or fax.
If the deadline expires on a Saturday, Sunday, a day-off or holiday, it is extended to the next business day.
The revocation for the online training service is valid only to the extent that the client does not make use of the individual, personal code that has been communicated to connect to the online service, and practice at least one question.

11.2 : Warranty and reimbursement

In case of manifest error between the characteristics of a product and its presentation and/or conditions of sale, Bärchen should not be held liable.

Bärchen will, in any event, de released from its obligation to deliver in case of:

· occurrence of an event of force majeure, such as war, riots, fire, strikes, accidents and other emergencies,

· non-performance by the customer of any of its obligations (payment, accuracy of information provided by the customer, such as email address ...)

In any event, the customer benefits from the legal guarantee against hidden defects (Art.1626 and following of the French Civil Code). On the condition that the buyer provides proof of the hidden defect, the seller must legally repair all the consequences (1641 and following of the Civil Code).

In the event that a latent defect is discovered or if the service becomes unavailable for the client because of Bärchen, for a period longer than seven calendar days, Bärchen will reimburse the customer in less than or equal to 30 days after reception of the reimbursement request from the customer and to the extent that the client did not continue to use the online training services if the service has been restored since then.

The maximum refund amount is equal to the value of the total price paid by the client, minus the inclusive value ​​of the exam (80 €) and the value of the book (39 €) in case the customer subscribed to a multiple services and accompanying products pack. The refund amount is equal to the maximum amount of the refund in pro rata of the remaining time on the observation of the termination of the training service in the period of use for which the customer has subscribed for the online service usage.

Reimbursement will be made at the discretion of Bärchen on the customer's bank account or by check sent to the customer who placed the order and to the indicated billing address.

Article 12 : Transfer of ownership of the online training services

The transfer of ownership of the online training services to the purchaser will be made ​​only after full payment by the customer, regardless of the date of delivery of the services.
The transfer of ownership is considered accepted by the customer from the time the customer has used the individual access code that was communicated by Bärchen via email.

Article 13: Beginning and end of the online training service
The online training service is subject to a variable period of utilization depending on the type of subscription chosen by the customer. The usage period starts from the time the client connects for the first time to the dedicated service on Bärchen’s website with the individual, personal code that has been sent to him by Bärchen on reception of the payment.

The service provided ends at the expiry of the period mentioned in the description of the subscription chosen by the client.

It is not possible to ask for a suspension of the service, except in case of force majeure. In the event that the service is unavailable because of Bärchen of for any other reason, Bärchen reserves the right to extend the period of a discretionary time.

Article 14 : Delivery of examination services certified by the AMF in application to the 313-7-3 of its General Regulation

14.1 Confirmation of the registrations to the certified exams

Bärchen opens registrations to examination sessions as part of the certification number C3, received by the AMF on the 22nd of March, 2010. The registration to an exam session is confirmed upon reception of the payment.

This registration is individual and personal, it is attached to an individual customer meeting the required information given when registering for the exam. Registration for an examination session cannot be transferred, even free of charge, to any person other than the person responding to this information. Bärchen reserves the right to deny access of a person to an examination session if this rule was violated.

The participation to an exam session takes place in a specific center at a precise date. It is not possible to change the examination center or session dates without the express agreement of Bärchen.

In the case the date or the center are “to be determined”, Bärchen communicates the dates and places of the examination on the moment of the convening at the latest.

14.2 Delivery of the registration confirmation and of the notification
The delivery of the registration confirmation is made by Bärchen within one to two business days upon receipt of payment. This period is indicative and may be extended without having to be justified Bärchen.
In any event, the order will only be processed upon receipt of the payment which may extend the time if you choose to pay by check or wire transfer.

14.3 Delivery of the certified exams

The sessions of the exams certified by the AMF, in application of the article 313-7-3 of its General Regulation will be held at the examination centers in the manner specified in the notice to be sent to candidates within three calendar weeks before the date of the examination.

Bärchen reserves the right to postpone an examination without having to justify it, provided that the new date is within a reasonable time compared to the first one. In the event that the new date of the exam suggested by Bärchen is inconsistent with the availability of the candidate, the candidate has the opportunity to choose another moment among those proposed by Bärchen at the extent of available seats.

Bärchen reserves the right to change the examination center without having to justify it, provided that the new center is located in the same geographical area as the first one.

In case of change of date or place, Bärchen will notify applicants by mail, email, or fax as soon as possible.

14.4 Terms of Exam

On the day of the exam, all the terms of the exam are proposed to the applicants in an internal regulation that has to be validated by the candidate.

Article 15: Warranty – Refund of the services for the Exam Certified by the AMF, in application to the article 313-7-3 of its General Regulation

15.1 : Withdrawal

The buyer has a legal right of withdrawal in the period of 14 calendar days (including holidays) after receipt of the registration confirmation, to notify its withdrawal by mail, email of fax.

If the deadline expires on a Saturday, Sunday, a day-off or holiday, it is extended to the next business day.

The withdrawal for the exam service is valid only in the extent that it does not occur in the 15 days preceding the date of exam, in which case the registration fees remain payable.

15.2 : Warranty and Refund

In case of a manifest error between the characteristics of the product and its representation and/or conditions of sale, Bärchen should not be liable for it.

Bärchen will, in any event, be released from its obligation to deliver in case of:

· occurrence of an event of force majeure, such as war, riots, fire, strikes, accidents and other emergencies,

· non-performance by the customer of any of its obligations (payment, accuracy of information provided by the customer, such as email address ...)

In case the exam services become unavailable for the client because of Bärchen, Bärchen will reimburse the customer in a period inferior or equal to 30 days after reception of its refund request from the customer.

The maximum refund amount is 80 € tax inclusive.

Reimbursement will be made at the discretion of Bärchen, on the customer’s bank account or by check sent to the customer who placed the order and to the indicated billing address.

Article 16 : Completion of the Certified Examination service

The exam service is considered effective from the time the candidate has accepted the rules of the examination and connected to the interface of the exam.

An interruption of the examination for any possible reason gives the right to a free deferment for all or part of the exam in the conditions determined by Bärchen but cannot imply an automatic refund or cancellation of the examination.

In case the candidate does not meet the conditions specified in the internal rules during the exam, Bärchen reserves the right to disqualify the candidate without him to claim refund. Bärchen may refuse any later registration of the candidate.

On the day of the exam, the client who refuses to sign the internal rules stipulating the conditions of passing the exam may request a refund from Bärchen within a month for the price of the exam, 80 €.

Article 18: Delivery of the training services and preparation sessions for an AMF certified exam, under Article 313-7-3 of the General Regulations

18.1 Confirmation of registration to the preparation training sessions

Bärchen opens the registration training sessions in order to prepare for the exam as part of the certification number C3, received from the AMF on March 22nd, 2010. Registration for a course is confirmed upon receipt of payment. This registration is individual and personal, it is attached to an individual customer meeting the required information given when registering for the exam. Registration for an examination session cannot be transferred, even free of charge, to any person other than the person responding to this information. Bärchen reserves the right to deny access to a person to an examination session if this rule was violated.

The participation to an exam session takes place in a specific center at a precise date. This information is communicated in a notification that is sent to all the participants at least two weeks prior to each training session.

18.2 Delivery of the registration confirmation and the convening

The delivery of the registration confirmation is performed by Bärchen within one to two business days after receipt of payment. This period is indicative and may be extended without having to be justified by Bärchen.

In any event. The order will be processed upon receipt of payment which may extend the delay if you choose to pay by check or bank transfer.

18.3 Delivery of training sessions

Training sessions that are included in the preparation cycle will take place in the manner specified in the notice to be sent to the candidates within two calendar weeks before the date of each session at the latest.

Bärchen reserves the right to postpone a training session without giving a reason, provided that the new date is within a reasonable time compared to the first one. In case the new date suggested by Bärchen is inconsistent with the availability of the client, the client has the right to choose to participate to a new training cycle for the preparation of the certified exam, within those suggested by Bärchen in the extent of available places and in the limit of the sessions that they could not attend.

Bärchen reserves the right to change the training center without having to justify it, provided that the new center is located in the same geographical area as the first one.

In case of change of date or place, Bärchen will notify the candidates by email, post or fax, as soon as possible.

Article 19 : Warranty – refund of training services for the preparation to AMF certification exam in application to the article 313-7-3 and its general regulation

19.1 : Withdrawal

The buyer has a legal right of withdrawal for a period of 14 calendar days (including holidays) after receipt of an access code to return the product that does not suit him. If the deadline expired on a Saturday, Sunday or a public holiday or a day-off, it is extended to the next business day.

The withdrawal from the exam is valid in the extent that it does not occur in the 15 days preceding the date of the exam, in which case the registration fees are due.

19.2 : Warranty and refund

In case of manifest error between the characteristics of the product and its representation and/or conditions of sale, Bärchen will not be held liable.

Bärchen will, in any event, de released from its obligation to deliver in case of:

· occurrence of an event of force majeure, such as war, riots, fire, strikes, accidents and other emergencies,

· non-performance by the customer of any of its obligations (payment, accuracy of information provided by the customer, such as email address ...)

In case the exam services become unavailable for the client because of Bärchen, Bärchen will reimburse the customer in a period inferior or equal to 30 days after reception of its refund request from the customer.

The maximum refund amount is equal to 3 272 € (all tax included) and will be calculated in the prorata of the sessions actually attended.

Reimbursement will be made at the discretion of Bärchen, on the customer’s bank account or by check to the address of the client who placed the order and to the indicated billing address.

Article 20 : Completion of the Certified Exam service

A training session is considered realized from the time that the candidate has signed the attendance sheet.

An interruption of the training for any possible reasons gives the right to a free report in the conditions determined by Bärchen but does not imply an automatic refund or a cancellation of the training session.

In case the candidate does not respect the conditions specified in the rules of the training center, Bärchen reserves the right to exclude the candidate without him or her to claim a refund. Bärchen may refuse any subsequent registration of that candidate.

Bärchen reserves the right to postpone any action of the training 14 calendar days before the beginning of the training. Bärchen will have the obligation to suggest a training date in the same conditions and in an equivalent quality of service.

Article 21 : Copyright and intellectual property

All text, illustrations and images reproduced on the website www.barchen.fr/en are reserved under copyright as well as intellectual property. As such and in accordance with the Code of Intellectual Property, only private use is permitted. Total or partial reproduction of the site www.barchen.fr/en is strictly prohibited, except with an authorization given by Bärchen.

Article 22 : Protection of personal data

The information requested, partly marked as such, is necessary to process and execute the orders, and some of it is useful to know you and to improve the services provided by the website. They can be sent to the companies responsible for the execution of services and orders for their management, execution, processing and payment.

www.barchen.fr /en files and the treatment they are subject to are declared to the Commission Nationale de l'Informatique et des Libertés (CNIL), the rules of which we strictly comply to (the registration number is 226692).

The processing of personal data is made in compliance to the law relating to computers, files and freedoms of January, 6th 1978.

You can thus access and correct your personal data. You only have to contact us (by giving us your name, address and email): by email to seminars@barchen.fr, or by mail: Bärchen, 29 rue de Trévise, 75009 PARIS – FRANCE

Article 23 : Responsibility

The information given on the website outside the services actually produced by Bärchen, photographs, product descriptions, prices, etc. are indicative. The products description present in the database of www.barchen.fr/en were entered or imported according to the information given by the suppliers.

Bärchen is not responsible for the content of documentation and product descriptions and cannot be held liable towards the buyer.

The suggested products meet the French legislation.

www.barchen.fr/en assumes no responsibility for the content of the websites to which the hyperlinks redirect the user and that was not executed voluntarily.

Article 24 : The applicable law

All clauses in the present Terms and Conditions, as well as all purchase and sale transactions that are aimed at are subject of French Law, the courts will be those of Paris, Courts headquarters of Bärchen, where the contract between the parties is formalized.

Article 25 : Headquarters contact

Bärchen
29 rue de Trévise
75009 PARIS - FRANCE
RCS Paris B 479 163 131
info@barchen.fr


Organism declared under n° 11 75 39 169 75
R.C.S. Paris B 479 163 131
VAT identification number : FR 39479163131

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